Support / Programs

Medic Alert

Our commitment to helping protect Canadians with autism.

People with autism can be particularly vulnerable in emergency situations. When communication is hindered, emergency situations can escalate quickly.

That’s why, Autism Canada is proud to partner with MedicAlert, Canada’s leading provider of emergency medical information services. A MedicAlert ID can mean the difference between a tragedy and a happy ending.

Why does the MedicAlert Autism Program make sense?

Autism isn’t always recognizable to those who don’t know the signs. If you are someone with autism or you care for someone with autism, the scenario you likely fear the most involves an emergency situation where communication is hindered or not possible. Any number of emergencies, such as search and rescue, fire, medical emergency or a situation involving the police are all incidents where being able to identify yourself and communicate personal or medical information are critical. Now, with MedicAlert protection, there’s an effective way to identify the subscriber in an emergency situation, understand how to de-escalate a potentially volatile situation or reunite a lost subscriber with family or caregivers.

Emergency responders and police know to look for the authentic MedicAlert ID. If an individual with autism is unable to effectively communicate, the MedicAlert ID tells emergency responders and police what they need to know and empowers emergency response teams to make informed decisions.


24/7 Emergency Hotline
Medically-trained specialists are available to answer calls within five seconds and immediately supply police and emergency responders with the subscriber’s personal and medical profile.

Comprehensive Medical Profile
MedicAlert securely stores subscribers’ electronic medical and personal profiles on file and makes them available to emergency responders and police within seconds. This profile can include everything from known routines, anxiety triggers and de-escalation techniques to other medical conditions such as allergies.

Family Notification
When called, the 24-hour Emergency Hotline specialists immediately notify caregivers and family to let them know the situation and whereabouts of the subscriber, reducing stress for everyone.

How much does the MedicAlert Autism Program cost?

The program is available to all Canadians on the autism spectrum and is only $60*.

The protection of the MedicAlert Autism Program includes:

  • One-year of MedicAlert service
  • Free MedicAlert Autism Program ID – choose from the four classic styles below
  • Free shoe tag
  • Free Shipping
  • Free Registration
  • No Tax

How do I sign up?

1. Online: Sign up on the MedicAlert website
2. By phone: Call 1-877-217-7448 (Monday-Friday, 9am-8pm, EST)

Be prepared

  • Subscriber should wear his/her MedicAlert ID at all times
  • Keep a current photo on hand and update it every six months.
  • Keep your MedicAlert Autism Program contact information and personal and medical profiles up-to-date by calling 1-877-217-7448, emailing or online at

About MedicAlert

MedicAlert Foundation Canada (MAFCA) is the largest membership-based registered charity in Canada and it is the leading provider of emergency medical information services. MedicAlert’s mission is to ensure that all Canadians have access to high-quality health information at time of need, and has protected more than one million Canadians since 1961. Universally recognized and respected, MedicAlert speaks for you, when you can’t.

*Available to new subscribers with autism only. Limit 1 per subscriber. Standard shipping only. Offer applies to prepaid service plans only, cannot be combined with any other offer, some exceptions apply. Existing subscribers may join the MedicAlert Autism Program by calling customer service and purchasing an eligible ID and shoe tag for $39 + tax.